Privacy Policy
This policy explains the main categories of personal information handled through the MHA Motors website, why that information is used and the choices available to users.
1. Information you provide
- Contact details submitted with vehicle enquiries and callback requests.
- Home Viewing details including name, phone, email, address, requested date and requested time.
- Customer reviews and related communications.
- Newsletter email addresses when you choose to subscribe.
- Account information for authorised MHA Motors users.
2. Information generated through use of the website
The application may create technical logs, session information, timestamps, status history and records needed to operate, secure and troubleshoot the website.
3. Why information is used
- To respond to vehicle enquiries and callback requests.
- To arrange and manage Home Viewing appointments.
- To operate authorised user accounts and internal dealership tools.
- To moderate and display customer reviews where applicable.
- To secure the website, prevent misuse and diagnose technical problems.
- To send newsletter updates where a user has chosen to subscribe.
4. Service providers
Technical service providers may process information where necessary to host, secure, communicate or operate the website. External services are subject to their own privacy terms where relevant.
5. Public information
Vehicle listings, approved reviews and published business information are intended to be public. Customer contact information submitted through enquiry, callback and Home Viewing forms is not intended to be published as part of those requests.
6. Google Maps and external services
Pages may embed or link to Google Maps, social networks, video services or other external providers. Loading or opening those services may result in information being processed by the external provider under its own privacy policy.
7. Retention
Information is retained for as long as reasonably needed for customer service, appointments, account administration, security, dispute handling, legal obligations and legitimate business records. Different record types may have different retention periods.
8. Your choices and rights
Depending on applicable law and the circumstances, you may have rights relating to access, correction, deletion, restriction, objection or portability. Newsletter subscribers can unsubscribe from marketing messages. Some records may need to be retained where there is a legal, security or legitimate business reason to do so.
9. Security
Reasonable technical and organisational measures are used to protect website information. No internet service can guarantee absolute security, so authorised users should protect their credentials and customers should report suspicious communications promptly.
10. Contact
Use the Contact MHA Motors page for privacy, website or account questions.